Privacy Policy

Effective Date: March 2026

At McRelish, your privacy matters to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our website, mobile applications, food hubs, or services.

By using our services, you agree to the terms outlined below.

01 Information We Collect

a. Personal Information

  • Name, email address, phone number, and delivery address
  • Payment information when you place an order
  • Preferences for meals, orders, or catering services

b. Non-Personal Information

  • Browser type, device information, and website usage data
  • IP addresses and location data when interacting with our services

c. Customer Communications

Messages, inquiries, and feedback you send us via forms, email, or social media.

02 How We Use Your Information

  • Process and fulfill your orders and catering requests
  • Provide customer support and respond to inquiries
  • Improve our menu, services, and user experience
  • Send promotional messages, newsletters, or updates (only if you have opted in)
  • Prevent fraud, ensure payment security, and comply with legal requirements

03 How We Share Your Information

McRelish does not sell your personal information. We may share data with:

  • Service Providers: Delivery partners, payment processors, or IT service providers to fulfill orders
  • Legal Requirements: When required by law, court order, or regulatory authorities
  • Business Transfers: In the event of a merger, acquisition, or sale of assets

We ensure all third parties comply with privacy and security standards.

04 Data Storage and Security

  • We store your information securely using industry-standard measures.
  • Personal data is encrypted during transmission and protected against unauthorized access.
  • Only authorized McRelish personnel have access to your data for operational purposes.

05 Your Rights

You have the right to:

  • Access, correct, or update your personal information
  • Request deletion of your personal information where applicable
  • Opt out of marketing communications
  • Request details on how your information is used and shared

To exercise any of these rights, contact us at info@mcrelish.com.

06 Cookies and Tracking

Our website uses cookies and similar technologies to enhance user experience and collect usage data.

You may disable cookies in your browser settings; however, some functionality may be affected.

07 Third-Party Links

Our website or communications may contain links to third-party sites.

McRelish is not responsible for the privacy practices of third-party sites.

08 Children’s Privacy

Our services are not directed at children under 13.

We do not knowingly collect personal information from children.

09 Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements.

The latest version is always available on our website, with the effective date updated accordingly.

10 Contact Us

McRelish

Awka, Anambra State, Nigeria

Email: info@mcrelish.com

Phone: +234 707 049 2039